Privacy Policy

At LOL with Christ, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our online store and engage with our virtual counseling services.

1. Information We Collect: When you visit our website or make a purchase from our online store, we collect information such as:

• Personal Identification Information: Name, email address, phone number, shipping address.
• Non-Personal Information: IP address, browser type, and website usage data.
• Counseling Information: If you sign up for virtual counseling, we may collect personal details related to your counseling sessions. This can include session notes, preferences, and other sensitive information. This data is kept confidential in accordance with applicable laws.

Secure Payment Processing and Third-Party Services: All payment information is processed securely by our third-party payment processors, such as Shopify Payments, PayPal, or other trusted services. We do not store or handle your credit card details directly.

2. How We Use Your Information: We use the collected information for the following purposes:

• To process orders and manage transactions through our online store.
• To communicate with you regarding your orders, counseling appointments, or any inquiries.
• To provide personalized Christian-based products and virtual counseling sessions.
• To improve our website, products, and services based on your feedback and preferences.
• To comply with legal requirements and protect against fraud or unauthorized transactions.

3. Information Sharing: We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with third parties in the following instances:

• Service Providers: We may share necessary data with trusted third-party vendors who assist us in operating our store, processing payments, and providing counseling services.These third-party service providers are only granted access to necessary customer data to perform their functions, and they are contractually required to safeguard and maintain the confidentiality of your information in accordance with our privacy policy.
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or those of others.

4. Data Security: We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. Payment information is securely processed through trusted third-party payment processors.

5. Cookies and Tracking: Our website may use cookies to enhance your experience and gather data on your preferences. You can choose to disable cookies through your browser settings, although this may impact some website functionality.

6. Virtual Counseling Confidentiality: For virtual counseling services, we prioritize your privacy. Any personal information shared during counseling sessions will be kept confidential, subject to applicable legal obligations. Google Meet is integrated with Google Calendar, providing a seamless experience for scheduling and joining virtual meetings. It is a secure and protected platform, utilizing encryption, authentication, and access controls to ensure the privacy and safety of your meetings.

7. Your Rights: You have the right to:

• Access, update, or delete your personal information at any time.
• Opt-out of marketing communications by contacting us directly.
• Request information about how your personal data is being processed.

8. Children’s Privacy: Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected such information, please contact us immediately so we can remove the data.

9. Changes to this Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us: If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: info@lolwithchrist.com

Phone: 1-800-404-0023